GO1 Taxi – Privacy Policy & Terms of Use

Last Updated: August 4, 2026

Developer Information

Developer: Go1 Apps

Website: https://go1application.com/

Applications Covered

This Privacy Policy applies to all applications and websites developed and published by Go1 Apps under the GO1 Taxi platform.

Mobile Applications

GO1 Taxi Customer
Package Name: com.go1taxxi.customer
GO1 Taxi Driver
Package Name: com.go1taxxi.driver
GO1 Taxi Fleet Owner
Package Name: com.go1taxxi.owner

Web Applications

GO1 Taxi Customer Website
GO1 Taxi Fleet Owner Dashboard

1. Introduction

GO1 Taxi is a ride-hailing platform developed and operated by Go1 Apps.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information while using our applications and websites.

By using any GO1 Taxi application or website, you agree to this Privacy Policy.

2. Information We Collect

Account Information

Name
Phone Number
Email Address (if provided)
Preferred Language

Driver Information

Drivers may also provide:

Driver License
Vehicle Information
Vehicle Registration
Insurance Documents (where applicable)
Identity Verification Documents

Location Information

Customers

The Customer App collects precise location while the application is in use to:

Find nearby drivers
Calculate fares
Select pickup and destination
Track active rides
Improve ride accuracy

Drivers

The Driver App collects precise location:

While the application is in use.
While the driver is online.
During active trips.
In the background while the driver is available for ride requests or completing trips.

Background location is used only to provide ride-hailing functionality, real-time tracking, navigation, safety, and trip continuity. It is never used for advertising purposes.

Trip Information

Pickup Location
Destination
Trip Route
Trip Distance
Trip Duration
Ride Status
Fare Details
Ratings and Reviews

Payment Information

GO1 Taxi may process wallet transactions and payment references. We do not store complete debit or credit card information on our own servers.

Device Information

Device Model
Operating System
Application Version
Device Identifiers
Crash Reports
Diagnostic Information

3. Permissions We Request

Location (Foreground)

Required for ride requests, navigation, pickup selection, fare calculation, and trip tracking.

Background Location

Required only while drivers are online to receive ride requests, share live location, maintain navigation, and continue trip tracking.

Camera

Used for profile photos, identity verification, vehicle documents, and other required images.

Photos / Storage

Used to upload profile pictures, documents, and trip-related images.

Notifications

Used for ride requests, trip updates, driver arrivals, payment updates, and important account notifications.

Phone

Used to enable communication between passengers and drivers during trips.

Microphone (if enabled)

May be used for voice communication features where available.

4. How We Use Your Information

Provide ride-hailing services.
Match customers with drivers.
Manage fleets.
Calculate fares.
Process payments.
Provide navigation.
Improve application performance.
Prevent fraud.
Verify driver identity.
Provide customer support.
Comply with legal obligations.

5. Sharing Information

We only share information when necessary.

Customers and Drivers

Name
Pickup Location
Destination
Contact Information (when required)

Fleet Owners

Fleet owners may access information related to drivers assigned to their fleet.

Service Providers

GO1 Taxi may use trusted service providers including:

Google Maps Platform
Google Play Services
Firebase
Payment Gateway Providers
Push Notification Services

Legal Requirements

We may disclose information when required by law or to protect users, public safety, or our legal rights.

We never sell your personal information.

6. Data Retention

Account information is retained while the account remains active.
Trip history may be retained for operational and legal purposes.
Financial records are retained as required by applicable laws.
Support records may be retained for customer service purposes.

Users may request account deletion where permitted by applicable law.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure authentication, encrypted communications, server monitoring, and access controls to protect your information.

8. Your Rights

You may have the right to:

Access your information.
Update your information.
Request account deletion.
Withdraw consent where applicable.
Object to certain processing.
Request a copy of your personal information.

9. Children’s Privacy

GO1 Taxi is not intended for children. We do not knowingly collect personal information from children.

10. Third-Party Services

Our applications may integrate with third-party services including:

Google Maps Platform
Google Play Services
Firebase
Apple Push Notification Service (iOS)
Firebase Cloud Messaging

These providers have their own privacy policies governing their services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions regarding this Privacy Policy or Terms of Use, please contact us.