Privacy Policy – GO1 Taxi
1. Introduction
GO1 Taxi (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your data when using our application.
2. Information We Collect
- Location Data
We collect precise location data (GPS) from drivers and users to provide core app functionality, including ride matching, navigation, trip tracking, and fare calculation.
- For drivers:
– Location data is collected when the driver is online and available to receive ride requests.
– Location data may be collected in the background, even when the app is not actively in use, to ensure continuous tracking, accurate trip management, and safety features during active sessions. - For passengers:
– Location data is used to determine pickup and drop-off locations and to track trips in real time.
Users can disable location permissions at any time through their device settings, but this may affect app functionality.
3. Permissions Usage
Our app may request the following permissions:
– Location (Foreground & Background):
Used to provide ride matching, navigation, trip tracking, and driver availability.
– Camera:
Used to capture profile photos, vehicle documents, or trip-related images if required.
– Storage / Photos:
Used to upload and store images such as profile pictures and documents.
– Notifications:
Used to send ride requests, trip updates, and important alerts.
– Phone:
Used to contact drivers or passengers during a trip.
We only request permissions necessary to provide core app functionality.
4. How We Use Your Data
- We use collected data to:
– Provide ride-hailing services
– Match drivers with passengers
– Enable real-time tracking and navigation
– Ensure driver availability and trip continuity
– Process payments and transactions
– Improve app performance and reliability
– Prevent fraud and enhance user safety
5. Data Sharing
Legal Basis & User Control
Users have full control over their data and permissions. Location and other permissions can be managed through device settings.
We process data only as necessary to provide our services and comply with legal obligations.
6. Data Sharing
We only share data when necessary:
- With drivers during trips (name, location, contact)
- With service providers (Google Maps, Firebase, Twilio, Zego)
- With legal authorities if required
We do NOT sell user data.
7. Data Retention
- Account data is kept while the account is active
- Trip history may be stored up to 3 years
- Financial data is retained per legal requirements
8. Security
We use HTTPS encryption, secure servers, and authentication systems to protect your data.
9. Your Rights
- Access your data
- Update your data
- Request account deletion
- Object to certain processing
10. Third-Party Services
We use third-party services such as Google Maps, Firebase, Twilio, and Zego Cloud, which may have their own privacy policies.
11. Updates
We may update this policy from time to time. Users will be notified of significant changes.
12. Contact Us
Email: support@go1application.com